Medical Care
Immediately make arrangements to provide the injured employee with appropriate medical care by calling the Managed Care Organization (MCO) selected by your JIF. The HOTLINE numbers are:
Bergen Risk: (888) 525-3454
CSG: (877) 345-4129
FMCO: (800) 831-9531
QUALCARE: (800) 425-3222
Emergent Medical Treatment
Effective October 1, 2008, injured workers may file an application for emergent medical treatment based on “irreparable harm.” Once an employer receives service of this application, a response must be made within five calendar days. Therefore, it is critical that you immediately phone your claims administrator upon receipt of this application.
Claim Administration by JIF